University of New Hampshire

School of Law

Online Courses - Frequently Asked Questions

I don’t know my MyUNH account.  How do I get help?

I have forgotten my password for MyUNH.

Why is it important to know what browser I am using?

How do I learn more about using Blackboard?

Which version of Blackboard are we using?

When are the online courses made available to students?

How do I access other library resources?

How do I access a course I took on LexisNexis?

For support with your online courses,
contact the Service Desk

By phone:

1-855-484-8529
(1-855-IT4ULAW)

Hours:

Mon-Thurs, 8:30 a.m.- 6:30 p.m.
Fri, 8:30 a.m. - 4:30 p.m.
Weekends: messages checked daily.


I don’t know my MyUNH account.  How do I get help?

Go to the Login Help tab on MyUNH.  Under Login Help, select the link for New or Existing User and follow the instructions for setting up your account.  NOTE: You will need to know your UNH Student ID to set up your account.    

I have forgotten my password for MyUNH.

Go to the Login Help tab on MyUNH.  Under Login Help, select the link for Reset Password and follow the instructions for resetting your password.

Why is it important to know what browser I am using?

You use your browser to access content on the Internet.

New versions of browsers come out on a regular basis to keep up with technological developments and security issues.  As new browser versions come out, older browsers are no longer supported and can therefore cause problems when accessing some websites, including Blackboard.

Because of this we recommend that you use a recent version of a supported browser to access your online courses. See Browser Check on the Login Help tab of MyUNH.

How do I learn more about using Blackboard?

See the Using Blackboard documentation page which includes several topics that will be pertinent to your online course.  For a complete list of documentation, see Blackboard Help.

Which version of Blackboard are we using?

When you go to MyUNH, look in the upper right-hand corner.  The version of Blackboard will be indicated here.

When are the online courses made available to students?

Online courses are made available by 5:00 p.m. 3 days prior to the start of the course. If you are registered for the course, it will automatically appear in My Blackboard Courses module on the homepage of MyUNH once you log in. If you are registered for a class and it does not appear automatically please contact the Registrar's Office at (603) 513-5119.

How do I access other library resources?

UNH Law has several resources available to faculty and students. Visit the UNH Law Library for more information.  You will also find a tab for the library in MyUNH once you log in.

How do I access a course I took on LexisNexis?

If you took a course in Spring 2014 or Summer 2014, your course is found on LexisNexis Blackboard.  You will need to log into LexisNexis Blackboard using your LexisNexis account. 

If you forgot your ID or password, go to the LexisNexis login self-service help page and following the instructions.

Note:  You can edit the My Blackboard Courses module and add a direct link to LexisNexis Blackboard.  Scroll to the bottom of the page “Edit List of Courses on Other Systems” to add the link.

 

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